Warranty Information

At Healey Green, we are confident of our quality products. Our 12 month warranty gives you peace of mind long after your purchase arrives. The warranty covers private and household use from the date of purchase for a full 12 months. If you use your product for commercial purposes, the warranty is for a 3 month period.

Our warranty covers parts and labour and protects you from manufacturing defects for the full warranty period. Consumables and accessories are not covered by the warranty once used. Should a part or consumable arrive faulty, please contact us prior to use. Damage caused by general wear and tear, misuse, accidental, malicious or deliberate damage, lack of or incorrect maintenance and unauthorized or incorrectly performed repairs will immediately void your warranty. 

If you encounter an issue during your warranty period, please Contact Us and we will arrange a Return Materials Authorization number (RMA) to have the item returned for inspection. Our dedicated team of qualified technicians will determine the fault and if deemed necessary, rectify the fault and return the machine back to you. If during inspection, it is determined that the items's failure is due to the exclusions above, we will contact you.